The most common questions we get from our clients
CANCELLATION POLICY
Cancellations made within 12 hours of your service will result in a 25% service fee being charged. Cancellations made within 2 hours of your service will result in the full-service fee being charged as we are unable to backfill the appointments on such short notice.
PRE-TAN CARE
SHOWER. Six to 12 hours before your tan be sure to follow the below steps. Showering before your tan will cause the tan not to stick!
SHAVE + EXFOLIATE. Be sure to shave all unwanted hair and exfoliate, head to toe using a proper exfoliating mitt the night before your appointment. Exfoliating is the key to a great tan, be sure to give extra love to your skin if you are removing a prior tan. Tanning over existing tan is like painting over chipped nail polish, the results are blotchy and uneven.
USE THE PROPER SOAP. No Dove, or Olay. Seriously NO DOVE! You want to be sure your soap is free of Sodium Sulfates, Mineral Oil, Heavy Fragrances, Alcohols, Parabens, etc. Look for soaps such as Hempz, Love Beauty Planet, Native, Shea Moisture, The Honey pot sensitive (unscented), these can usually be found at Target or some drug stores.
WASH YOUR HAIR. Make sure to wash your hair before your appointment (or plan out your hair-washing schedule) to avoid washing your hair during your first rinse. Ingredients in shampoo and conditioner can interfere with the development of your sunless tan.
NO PRODUCTS. Skip out on the lotions, deodorants, oils, and fragrances the day of your tan. These products can all create a barrier between your skin and the DHA resulting in an uneven tan, green armpits, and blotchiness.
PLAN YOUR DAY ACCORDINGLY. Your world doesn’t stop spinning because you’re getting a spray tan hence why we use the lightest weight solutions with a non-stick drying powder to allow you to get on about your life. Please plan on wearing proper clothing, loose dark clothes, and slides. No tight clothing, socks, bras (you're welcome), or sneakers.
POST-TAN CARE
HOW DO I TAKE CARE OF MY TAN?
Try to avoid touching or skin-to-skin contact until your first rinse. This will help with processing primarily with your palms/fingers. The DHA can still transfer to other areas of the skin and mess up the flawless blend your technician worked so hard on. This is extremely important if developing overnight. We recommend that anyone sleeping in their tan (pre-rinse) wears loose, dark long sleeves and pants to bed!
Avoid water (washing hands, doing dishes, bathing the kids, rain, etc.) until the designated rinse time. Water stops the development of DHA, hence why showering at your technician's advised time is so important.
Please rinse at your technician's recommended time, especially if doing a rapid! The Mi Amor is an 8-12 hour solution. The marination period should NOT go beyond 24 hours. The Love Affair is our rapid rinse solution. Rinse times are as follows:
- 2 hours, light medium.
- 3 hours, medium.
- 4 hours, dark.
The first rinse is a water rinse only! Skip the soaps until your first REAL SHOWER, which includes shampoo and conditioner. Immediately after rinsing, you might feel as if you've lost all color. This is normal, especially with rapid. The tan takes a full 18-24 hours to develop and will continue to deepen post-rinse. Trust the process.
The key to great aftercare is the products. The ingredients in most of the products in the drugstore are filled with alcohol, fragrances, sulfates, parabens, etc. All of this will strip your tan! We encourage you use to proper aftercare lotion, Hempz is a great option.
